FREQUENTLY ASKED QUESTIONS.

If you need more info .... email the team directly at support@kora.co.nz, or use contact us on our website or we would love to chat, so click on the Need Help icon (bottom right), lets talk!

We are a fuel card company bringing great fuel discounts to everyday kiwis. We work with various fuel brands (Waitomo and Mobil) for more locations, services and convenience.

Named Kora as we are a locally owned and operated company and our industry is in fuel (Kora meaning fuel in the Maori language). The naming has been done in consultation with the local iwi.

We welcome everyone! Simply apply online now to become a Kora member.

Also check out Kora for business and Kora for not-for-profit simply register online now, and we'll be contact to discuss your customised offer.

The best way to get the maximum 10 cents per litre discount is through a Kora registered business. Check out the Kora for business, and get your employer on board. Register online now.

Kora members associated with a registered Kora for not-for-profit group will get a discount on fuel, and every litre purchased will earn Kora Taupau back to the group. Please contact us for more information.

Kora membership is open to everyone, so if you are not associated to a registered Kora for business company, you will still get 8 cents per litre off pump price. This discount applies to everyday of the week, and on every litre of fuel.

Kora membership simply costs $2 per month. Additional fees may apply for replacement fuel cards, failed payment or relevant credit card fees.

Kora for business and Kora for not-for-profit have a tiered annual membership cost. For more information please contact us or register online.

Use your Kora fuel cards at any of our fuel partner (Waitomo and Mobil) fuel stops or service stations.

Please note:

Mobil have a small number of Convenience Merchant operators who accept Mobilcard fuel cards but are not branded Mobil. You may use your Kora fuel card at these locations however no fuel discount is available. For a full list of these locations please refer to the Mobil website

Waitomo operate a small number of Diesel Stops, as the name suggests these locations have Diesel Only are for use by large commercial vehicles, normally have limited operating hours and mostly located on private land. Your Kora fuel card will not be accepted at Diesel Stops. For a full list of these locations please refer to the Waitomo website

We leverage the relationships that we have with our fuel partners, therefore we have a Kora fuel card for every supported fuel brand. This does mean you will need to carry multiple fuel cards, but hey we don’t expect you will be carrying these in your wallet or slapped to the back of your phone. We hope you keep these in your car, that way whenever you need to buy fuel, they are nice and handy. Simply match the brand of the card to the station you have chosen to fill up at … easy peasy.

We want one! And we are working on one …. But we want our app to be super useful, so we are currently exploring how we can bring all those fuel cards into a single Kora fuel card on your phone

You can select from weekly, fortnightly or monthly payment cycles.

And you can choose to pay via direct debit (or credit card coming soon.) We even have a prepay option so every kiwi can become a Kora member.

When you apply online, simply select your preferred options. If you are already a Kora member and would like to make a change to your account simply contact us.

A great way to get discounted fuel for your employees / team. Great for employee recruitment and retention. No credit risk to your business.

Register online now, and we'll be in touch to talk about a bespoke offer for you.

To set up a fuel provider in EROAD:

Contact us at support@kora.co.nz and we will provide you with an identifier for the EROAD system.

Once you have confirmation from us and the identifier details - enter these fuel provider details in MyEROAD:

In MyEROAD,

  • Go to Administration / My Organisation.

  • In Third Party Identifier List, click Add.

  • In Type: Select Fuel API Customer Name.

  • In Name: Enter the Fuel Supplier, i.e. KORA

  • In Identifier: Enter the Account Name your fuel provider knows you by, e.g. Acme Freight.

  • NOTE: Make sure the entry in Identifier matches what we sent you!

  • Click Save.

Once set up, fuel records will be processed over nightly, and will be available in MyEROAD the next day.

NOTE: In order to support accurate, reliable fuel reporting in MyEROAD, advise your fuel provider when adding or removing vehicles to your fleet or when ordering a new fuel card.

Discounted fuel for your members. Great for rewarding members and benefiting your organisation with Kora Taupua. No extra admin, no credit risk.

Register online now, and we'll be in touch to talk about a bespoke offer for you.

Kora for not-for-profit allows registered GST not for profit organisations to earn a 'contribution' (funding) based on an agreed cents per litre, for every litre of fuel their members purchase with Kora fuel cards. We like to call this 'contribution' Kora Taupua (meaning 'support' in the Maori language)

The latest 'Terms of Trade' can be found here

The latest 'bank direct debit terms and conditions' can be found here

If you would like to cancel your direct debit authority please email the Kora team at support@kora.co.nz.

Please contact the Kora team at support@kora.co.nz for a copy of your bespoke terms and conditions.

No worries, contact us or click on the Need Help icon on this website.